Privacy Policy
Privacy policy
Who are we?
Our website address is: https://www.velours.io/en
The website is operated by Velours, a digital studio whose registered office is located at:
1 impasse de la Baleine, 75011 Paris, France
Velours is the data controller for the processing of personal data carried out through this website.
This Privacy Policy explains what personal data is collected, for what purposes, and how it is processed.
Contact us
For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us at:
Personal data collected
When using the website, Velours only collects your email address when you choose to contact us or provide us with this information.
No other personal data is collected directly by Velours through the website.
Purposes of processing
Your email address may be used exclusively for the following purposes:
- responding to your request;
- communicating with you regarding a project or request for information;
- following up on our communications;
- contacting you again when necessary in connection with your request.
Your email address will not be used for marketing purposes without an appropriate legal basis or, where required, without your consent.
Legal basis for processing
Depending on the context, the processing of your email address is based on:
- your prior request when you contact us;
- Velours’s legitimate interest in responding to requests and following up on professional communications;
- or, where necessary, your consent.
You may withdraw your consent at any time by contacting us at contact@velours.io.
Data recipients
Your email address is intended for Velours and for authorized persons responsible for handling incoming requests.
It may also be processed by technical service providers used to operate the website or manage emails, but only where necessary to provide their services.
Velours ensures that these service providers offer sufficient guarantees regarding data security and confidentiality.
Data retention period
Your email address is retained for as long as necessary to process your request and follow up on our communications.
Where your request does not result in a business relationship, the data may be retained for a maximum period of three years from the date of our last contact, unless you object or a legal obligation provides otherwise.
This three-year period is based on the recommendations issued by the French Data Protection Authority (CNIL) applicable to prospect data. (cnil.fr)
You may request the deletion of your email address at any time by writing to contact@velours.io.
Your rights
In accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights:
- the right to access your personal data;
- the right to rectify inaccurate or incomplete data;
- the right to erasure of your data;
- the right to restriction of processing;
- the right to object to the processing of your data;
- the right to data portability, where applicable;
- the right to withdraw your consent at any time where processing is based on consent.
You may exercise these rights by emailing:
Where necessary, your request must provide sufficient information to verify your identity and prevent the disclosure of data to an unauthorized person.
You also have the right to lodge a complaint with the French National Commission on Informatics and Liberties — CNIL.
Data security
Velours implements appropriate technical and organizational measures to protect personal data against loss, destruction, alteration, unauthorized access, or disclosure.
However, no data transmission or storage system can guarantee absolute security.
Cookies and other trackers
The Velours website does not place any cookies or use any trackers for audience measurement, advertising, personalization, or browsing activity monitoring.
If this situation changes in the future, this Privacy Policy will be updated and the necessary information will be provided to users. Where required, your consent will be obtained before any non-essential cookies are placed or read. (cnil.fr)
Processing data on behalf of our clients
As part of its website, application, and digital tool development services, Velours may process personal data on behalf of its clients.
In such cases, Velours acts as a data processor, while the relevant client acts as the data controller.
The purposes, categories of data processed, retention periods, and rights of data subjects are then defined by the data controller and by the agreement entered into with Velours.
Any requests relating to such data should be addressed directly to the relevant data controller, unless otherwise instructed by that controller.
Amendments to this Privacy Policy
Velours may amend this Privacy Policy to reflect changes in its practices, services, or applicable regulations.
Last updated: September 8, 2026